Effective Date: September 13, 2026 • Last Updated: September 13, 2026
At Askio (including the desktop client, web applications, and associated services, collectively referred to as “we”, “us”, or “our”), we take your privacy and personal data seriously. This Privacy Policy outlines what information we collect, why we collect it, how it is safeguarded, and your rights when using our services.
We never sell or rent your personal data, audio streams, meeting transcripts, or uploaded files to third parties or advertising networks. Data is processed strictly to deliver our real-time meeting assistance and productivity services to you.
We only collect data that is essential for providing, securing, and maintaining our services:
When you create an account or sign in, we collect basic identification information such as your email address, name, and profile picture provided via authorized authentication partners (such as Google OAuth) or passwordless verification codes. For passwordless sign-ins, verification codes are verified using single-use cryptographic security hashes that expire automatically.
When you actively initiate a meeting session or voice query, audio signals captured via your authorized microphone or system audio are streamed securely to produce real-time transcripts, summaries, action items, and context suggestions. Microphone input is only accessed when you explicitly start a session.
If you activate contextual visual or vision-assisted queries in the desktop client, screen frames or captured areas are processed to help the assistant understand visual references. These captures occur only upon your direct prompt or command.
Files and reference materials you upload (such as PDFs, presentations, and text documents) are stored on encrypted cloud object storage. Extracted text is indexed into search representations so our AI assistant can accurately reference your uploaded materials during Q&A sessions.
Paid subscriptions and credit top-ups are processed through compliant third-party payment gateways (such as Razorpay). We record transaction confirmation IDs, plan tiers, and usage balances. We never process or store full payment card numbers or banking secrets on our servers.
We collect basic diagnostic data, including operating system type, application version, client mode (web or desktop), anonymized crash traces, and pseudonymized connection indicators. This information is used strictly to diagnose software bugs, prevent abuse, and optimize platform latency.
We only transfer data to trusted third-party service providers (sub-processors) that assist us in operating our platform, under strict data protection and confidentiality agreements:
We may also disclose information when required by lawful court order, subpoena, or applicable regulation, or when necessary to protect the rights, property, and safety of our users or the public.
The Askio desktop application utilizes specific operating system capabilities solely to fulfill user-initiated actions:
We employ industry-standard technical and organizational security measures, including modern Transport Layer Security (TLS) encryption for all data in transit and AES encryption for data at rest.
Your account data and workspace histories are retained for as long as your account remains active. You may request account deletion and removal of your stored session records at any time.
Subject to applicable local data protection laws (such as GDPR, CCPA, or DPDP), you have the right to:
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us: